Microsoft Outlook 2013 Specialist


microsoft outlook course

Being able to configure and maintain one of the most used mail systems in the world is a necessary skill for many different careers. Certification as a Microsoft Outlook Specialist gives a recognised qualification in this software to enable students to develop their skills and get the most from Outlook.

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Course Description

About this Course

The Microsoft Office Specialist: Outlook 2010 certification is an industry recognised credential. The exam covers Managing the Outlook Environment, Creating and Formatting Item Content, Managing Email Messages, Managing Contacts, Managing Calendar Objects, Working with Tasks, Notes, and Journal Entries.

Study Time:40 hours
Enrolment length:12 months
Course Format:Online

Upon completion of this qualification students earn an OLC Diploma and can enter themselves for the Microsoft examination which will result in full certification when the necessary third party exams are passed.


This qualification is designed to teach students essential skills when working in a job role working with Microsoft software. It covers all of the functionality that Microsoft Outlook offers to users so that learners can achieve a formal qualification as a Microsoft Outlook 2013 Specialist. The examination for this course contains 40 – 60 questions and you have 120 minutes to complete the test. The required pass percentage is 70%.

Qualification code: 77-423


Students are able to access their course materials at any time and the qualification includes the following:

Expert Instructor-Led Training

Uses the content from the finest publishers and only the IT industry’s finest instructors. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can study at your own pace. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.

Interactive Exercises

Our courseware includes include real world, interactive exercises. Focusing on real world scenarios and skill-set development.

Exercises, Quizzes & Flashcards

This course houses exercises, quizzes and flashcards that prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes, flashcards and exercises after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course.

Practice Test Sets

This course also include full length practice test sets designed to test your knowledge under real exam conditions. Each course has a number of test sets consisting of hundreds of items to ensure you are 100% prepared before taking your certification exam.

Exam Simulators

Online labs to supplement your training. Labs are inexpensive and a safe way to explore and learn. The labs on this course are versatile – labs simulate real-world, hardware, software & command line interface environments and can be mapped to any text-book, course & training.

Course Content

This course assesses the following topics:

Lesson 1: Getting Started With Outlook 2013

Lesson 2: Composing Messages

Lesson 3: Reading and Responding to Messages

Lesson 4: Managing Your Messages

Lesson 5: Managing Your Calendar

Lesson 6: Managing Your Contacts

Lesson 7: Working With Tasks and Notes

Lesson 8: Customizing the Outlook Environment

Lesson 9: Configure Advanced Message Options

Lesson 10: Advanced Message Management

Lesson 11: Advanced Calendar Management

Lesson 12: Advanced Contact Management

Lesson 13: Managing Activities by Using Tasks and Journal Entries

Lesson 14: Sharing Workspaces with Others

Lesson 15: Managing Outlook Data Files

Lesson 16: Appendix A: Microsoft Office Outlook 2013 Exam 77-423

Lesson 17: Appendix B: Configuring Email Message Security Settings

Lesson 18: Appendix C: Microsoft Outlook 2013 Common Keyboard Shortcuts


This qualification includes all of the lessons and materials you will need to learn the syllabus and then enter for your examination. Exams are taken at a specific testing centre and are subject to additional charges when you are sitting the test.

For more information on taking a Microsoft examination please click here and search for the correct qualification code. Exam centres do charge an additional fee for sitting the test and students are required to organise their own examinations should they wish to opt for formal Microsoft certification as well as the OLC Diploma which is included in the course fees.

You can find your nearest testing centre using the Certiport locator tool before you enrol on this course.


On this qualification you will receive full tutor support throughout the 12 month course duration. This course is taught on the Online Learning College area of the uCertify platform which has been created by IT professionals and caters for students throughout the world. Students are not automatically enrolled on this qualification but after purchasing the course you will receive login details for you to access the course within 2 working days.


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microsoft outlook course
Microsoft Outlook 2013 Specialist