All of our courses come with everything you need. Your lessons, tuition and certification costs with NCFE are included in the cost of this qualification. There is nothing else that you need to buy or pay for in order to finish the course and get accredited.

Yes this NCFE Level 2 Certificate in Retail Operations course is fully regulated through Ofqual which means it is recognised by all employers and linked to national standards. You can find the qualification number for the course under the Description section and this can be checked with both the awarding body (NCFE) and Ofqual to check it’s legitimacy.

NCFE are one of the largest awarding bodies in the UK and their business courses are highly coveted with all being fully recognised. This qualification is also nested in a larger suite meaning that you can move on to further study by transferring the units achieved on this qualification for further study.

No, there are no exams for this NCFE Level 2 Certificate in Retail Operations course. Everything is assessed through coursework and assignments which you can submit at anytime within the enrolment term.

You are! Once you have enrolled then you will have an assigned tutor, this person is the one who will be marking your work, providing feedback, and passing your work. If you need to speak to your tutor at any time throughout your enrolment then you can message them via the campus and they will reply within 24 hours of our working hours.

Of course! We have course advisors and a customer service team in the office Monday to Friday 9am until 5pm who will be happy to help and answer any questions that you may have. You can call us on 0800 772 0887, email us at [email protected] or we even have a live chat facility.

The enrolment term is 12 months, however, as long as you complete all of the written assignments and practical tasks (if applicable) then you can complete the course sooner if you wish. If you need any additional time after the 12 months then you can also extend which costs £60 per month and you can do this as many times as needed.

Unfortunately we don’t offer any free or funded courses but you can split the cost into 12 monthly payments which is completely interest free.

Everything that you will need will be provided to you when you enrol, you will also need to complete some of your own research too. Buying text books and other resources can become costly so we don’t ask you to or recommend buying anything, there is lots of free and very useful information online!

Everything that you will need for your NCFE Level 2 Certificate in Retail Operations course will be accessible on our online campus. You can select the online and paper versions of most of our courses too, if you select this option then there will be an additional £35 cost, this covers the cost of us printing out a full course pack in a ring binder folder and sending out via Royal Mail 1^st Class, Tracked & Signed delivery.

Once you have enrolled then you have access to the campus right away to get started on your course. You can log in by going to our website and clicking ‘Log in’ at the top right hand side of the page. Your username is the email address that you used to enrol and your password is the one you created at the checkout when enrolling.

Once you have completed and passed all units and your course is paid in full (either paid in full upon enrolment or if paying monthly then the remaining balance paid or monthly payments complete), then we can request your certificate from the Awarding Body. Certificate’s take 6-12 weeks to arrive with us and once we receive it we will then contact you to confirm the address to post it to. Certificate’s are sent via Royal Mail 1^st Class, Tracked & Signed delivery.

If you fail an assignment, then please do not worry! You can resubmit your assignment as many times as needed until you pass. Each time you submit an assignment then your tutor will mark it and provide feedback, you can then make the amendments and resubmit and have the new version marked again.

We have a marking timescale of 5 working days from the submission, your tutor will mark your work and provide feedback with if you need to make any amendments to enable you to pass. Please note, we do ask that learners don’t upload more than one submission at a time as this will delay the marking not just for yourself but for other learners too.

You don’t, everything is in written, text, image and diagram format. You will have access to the campus 24/7 to be able to log in and complete your work. You won’t need to view any videos or audio lessons.

As you will have assignments to write and type up for submission then we would recommend using a computer or laptop for this as you will need to use a software such as Microsoft Word or Google Docs to type these. You may also be able to use an iPad/tablet for this. You can use a smartphone if you wish but you may find it difficult and it would probably be easier on a larger screen/device.

Once you have enrolled and accessed the campus you will see your assignment tasks and criteria of what needs to be covered in each assignment.