Tutor Support
Learn about the fantastic support you will receive
The key to your success – full support when you need it.
All of our staff go the extra mile. Everyone is dedicated to your success and support comes in multiple forms. From your personal tutor providing detailed feedback on your assignments, to our friendly support team offering technical advice through our online chat, we offer a range of ways to contact us so you can focus on learning.
Access unlimited support
We work hard every day to provide the best support possible. All of our courses come with our unlimited support guarantee – contact us as much as you need and get all the answers you require.
Personal tutor support
Every person on a course with us is assigned a personal tutor. Your tutor answers any questions you have and assesses your work.
Unlimited attempts
Take as many attempts on assignments as you need. Each attempt leads to detailed feedback but you can take as many attempts as needed.
Help when you need it
Get support from your tutor through the Online Campus. We also offer phone support, email and online chat where you can contact our course advisors.
As much support as you need
All of our support is completely unlimited. As many attempts at assignments and as much support as required is provided to all learners.
Support channels
Our support comes in many forms. Contact us whenever you like, through any channel you prefer.
Detailed feedback on every assignment.
Live chat with a real person.
Lines open 9am – 5pm. No hold queues too.
Rapid email support from our team.
NCFE CACHE Level 3 Award in Supporting Teaching and Learning
Our speedy support promise
When you study with us, we ensure a speedy service. That’s why our current timeframes for marking and support are the best in the business.
